Connecting, Disconnecting And Restarting A Stream
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Overview
A stream can be connected (turned on) and disconnected (turned off) from within the HDOnTap Portal. Streams can also be reset, which is a common step in troubleshooting streaming issues.
Prerequisites
- You must be an Admin.
- You must have your Portal login.
Contact your Customer Administrator or HDOnTap Support if you need assistance with your Portal credentials. - Customer Control must be enabled for your stream.
Contact HDOnTap Support if you are unable to connect/disconnect/reset your stream.
Video Tutorial
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Step-By-Step Instructions
- Log in to the HDOnTap Portal and navigate to Streaming > Streams:
- Click the gear icon
for the stream you would like to turn on/off or reset, then select the desired icon:
To connect a stream, click the connect icon
, then click Connect in the confirmation dialog in the upper right corner of the screen. After connecting, you will see a Confirmation Message. 
To disconnect a stream, click the disconnect icon
, then click Disconnect in the confirmation dialog in the upper right corner of the screen. After disconnecting, you will see a Confirmation Message. 
To reset a stream, click the reset icon
, then click Reset in the confirmation dialog in the upper right corner of the screen. After resetting, you will see a Confirmation Message.
- Your stream connection is now updated. Refresh any web pages displaying the stream embed to view.